Delfont Mackintosh Theatres // Queen's Theatre

Queen's Theatre - Access

Access

Discounts Tickets		Tickets - How to book Discounts available for all disabled theatregoers and their companions. Subject to availability.
		0844 482 5137 queensbox@delfontmackintosh.co.uk

Hearing		Please contact 0844 482 5137 prior to booking. Infra-red system with 12 headsets – Free hire upon production of ID. Please collect from foyer kiosk. You will be asked to sign a receipt. A £5.00 returnable deposit is required for the hire of the headsets.
Guide Dog		For signed, captioned and audio-described performances, patrons are requested to us on: 0844 482 5166or email access@delfontmackintosh.co.uk Guide dogs are allowed inside the auditorium, however Theatre Management can look after them if required.

wheelChairs		Entrance to the auditorium is through the fourth side door on Wardour Street – please ask a member of staff to open this for you. Level transfers available in row D (may not be suitable for very low seated wheelchairs). Parking places in Loge 1 and 2 have level access. These will be suitable for wheelchairs which are maximum 1m in length and 64cm wide. Limited Mobility: 18 steps from the foyer up to the rear Dress Circle. 21 steps from the foyer down to the Stalls. 39 steps from the foyer to up the Upper Circle (this area is quite steep).

Toilets		Toilets are on all levels.

Disabled Toilets		Adapted toilet with Radar lock in foyer via a ramped corridor. Please ask a member of staff for assistance.

Bars		4 licenced bars in total.Foyer, Stalls, Dress Circle and Upper Circle These areas are not accessible by wheelchair but drinks may be brought to disabled patrons sitting the auditorium. Although, the foyer is accessible to wheelchair users, the foyel bar is not.

An Access rate is available for wheelchair users and Patrons who have specific access requirements. To discuss your visit and availability please call 0844 482 5137

Autism
Delfont Mackintosh Theatres knows that communication is KEY.

We want all our patrons to have a good experience while in our theatres, so we now have a visual tool for parents and careers to use with children and adults on the autistic spectrum and/or with learning difficulties.

We have been researching the benefits of using social stories and would like to offer a social story for a visit to Queen's Theatre. We know that people with autism find social situations difficult and understand that we are all unique.

You can download the social story for Queen's Theatre in PDF format here.

Delfont Mackintosh Theatres

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